✦ HELP & FAQ ✦

How GraceMatch works

Quick answers to the questions Filipinos and Filipinas ask us most.

Is GraceMatch really free?

Yes. During our founders’ phase, everything is free for every member — profile, verification, browsing, unlimited messaging. We may introduce a small premium tier later, but anyone who joins during the founders’ phase keeps their access on the same terms.

Who is GraceMatch for?

Marriage-minded Christian Filipinos and Filipinas in the Philippines. We are a faith-first platform for serious people seeking a Christian spouse — brothers seeking sisters, sisters seeking brothers.

How does verification work?

After you sign up, go to your Account → Verify and upload one clear selfie holding up two fingers next to your face. Our small team in Iligan reviews each submission manually within 24 hours. We use your selfie only to confirm you are a real human Christian member. We delete it 90 days after approval.

Why is verification required?

Every Filipino brother and every Filipina sister on this platform deserves to know that every other member is a real, faith-declared person — not a scammer or a fake profile. Verification is how we earn that trust.

How do I send a message?

Open a member’s profile and click Send message. You can send and receive unlimited messages during the founders’ phase. Messages are private between you and the other member.

How do I report a profile or message?

If anyone asks you for money, refuses video calls, sends inappropriate content, or behaves badly — report them. Use the Report a Profile page or email hello@gracematch.ph. We review every report.

How do I delete my account?

Email dpo@gracematch.ph and ask for account deletion. Under the Philippine Data Privacy Act (RA 10173) we will process your request and confirm full erasure within 30 days. No questions asked.

Where can I email you about anything else?

hello@gracematch.ph for general questions. dpo@gracematch.ph for data privacy matters. We read every message.